From our first viewing to key hand over everything went flawless. We would like to thank James and his team for a very professional and friendly service
— Michael & Pearl O'Donovan
I've been wanting to write a review for James Massey for some time now.. I still often think of our experience with him & still to this day recommend him to family & friends who are wishing to sell or purchase. We bought our first home off James back in 2008 in Burleigh Waters. I was happily surprised & impressed with how down to earth, honest, approachable & genuine James was during the whole process.. It was really refreshing & he made everything so easy for us. We were so impressed with James, we choose him to sell our property 2 years later, which he sold in 7 days, for a price we were very happy with! We bought again, not off James this time, however we still spoke with him to gain his knowledge & experience, as well as his opinion on our new purchase. After renovating this property, 2 years later we decided to sell. We contacted James & he sold our property ( in Carrara ) in a record time of 24 hours. We were speechless. This guy can sell a house!! We have bought again ( Hope Island ) & we would not hesitate to contact James when we are ready to sell. It's always been a pleasure dealing with James & we couldn't recommend him highly enough for his professionalism & passion.
— Luke & Sarah Patching
Everyone at Robina realty who we dealt with was excellent. Nothing was ever a problem, great communication and very friendly. Would deal with them again not a problem. We found a lot of real estate agents were arrogant and rude. So it was a pleasure doing business with Robina realty.
— Dean & Amanda Holland
Very good to deal with and kept me in touch with developments. Would not hesitate to recommend and use again
— Jack B
I found James in his team very helpful and approachable in buying my first home. Very easy to talk to and very helpful with advice.
— Sarah Honeywell
I found James in his team very helpful and approachable in buying James made our sale so easy. He is motivated and efficient and has knowledge of the Robina area that is second to none
— Jodie O'Leary
Rare to come across a realestate agent who in my opinion has morals and integrity..... highly recommend James to friends....
— Geoffrey & Sylvia Lord
It was a pleasure to work with James who has sound market knowledge and made what was not a straight forward purchase due to difficulties with pest and building inspections, uncomplicated by employing his experience, skill and expertise. James acted with integrity, and I respect the consistency he demonstrated in securing the best price for his Seller, regardless of my endeavours to secure a lower purchase price. It is refreshing to meet an Real Estate Agent who truly has the interests of his Seller at the forefront of his negotiations. I have no hesitation in recommending James to any prospective Seller wanting a Seller's Agent or to any Buyer seeking professional caring advice. I will be returning to James when it is my turn to be a Seller.
— Elizabeth Ellis
I have known James Massey for the past ten (10) years. We were introduced to one another by a random letter sent to me as the owner of 11 KINGARRY CIRCUIT MERRIMAC QLD. It just happened that at that particular time I was retrenched from my work back in 2008 (time of the G.F.C. global financial crisis) so I thought I would try and sell the property and free myself of the repayments and the mortgage. I contacted James and explained my situation, and that I needed to sell the property. He patiently and painstakingly explained to me how difficult it would be to sell in that economic climate, but I insisted that he try. As things progressed I started to respect James's professional opinion even more, because the things that James told could happen, regarding the sale of the property did happen. Needless to say the sale did not proceed. During the next eight (8) years without fail, James would call me every three (3) to four (4) months to touch base, keep me updated on the market situation, and ask me if I was interested in trying to sell again. Also at Christmas time he would always send a card wishing myself and the family a Merry Christmas and a Happy New Year. As time elapsed and my personal situation changed I only decided in May of 2016 to contact James that I was in a position where I was considering retirement and that I would like to sell the property. My only condition that I imposed on James was that I wanted the sale of the property to occur in the new financial year this is July 2016. The rest is history. James believe it or not had a buyer sign a Contract of Sale on the 1st of July 2016. The sale price was what I was looking for, and the icing on the cake was the buyer had their own finance and wanted to settle within twenty-one (21) days. An incredible result. James Massey and his team are the most professional and genuine realty that I have had the pleasure of dealing with. I only wish he had a realty down here in Newcastle so I could recommend him.
— Matthew Bachas
I'm happy to write a review for James Massey . I took my time (6 months)to choose an agent to sell our home. I came to the conclusion that most sales agents were going to try to push me down in price to get a quick sale & their commission in their pocket , so when I said that to James he said he promised he would do everything to get the asking price. James had some great photos taken , put it online, got 5 potential buyers & showed them through once ( no open home views)& negotiated a contract above my asking price ..I was told he wouldn't be able to sell it by other agents because he wasn't from my Suberb but the truth was he knew the selling points & highlighted them & sold to an online buyers /ppl from 2 states away bought our home So if you want someone who will push a sale rather than ask you. To drop your price then call James
— Paul & Kerri Davidson
James and Paula have been a pleasure to deal with from the start. They have always answered all our questions in a timely manner and helped us through the purchasing process. Paula has been a great help to us by going out of her way to help us while we have been interstate. Highly recommended!
James Massey has been most delightful to work with. He is highly professional, respectful, well informed and most of all, a genuine person who works hard to connect Vendor and Buyer to reach a happy and fair medium. I am pleased with the result. I will certainly recommend him to either help with the sale of one's property or to buy one. Robina Resident
— Sooi Lei Koon
We had a great experience buying our first home with the help of James Massey at Robina Realty. James had very good knowledge of the Robina area and was very responsive to our questions about the property. Communication was always clear and timely which made the experience for us as first homebuyers very positive. Thank you!
Our experience with James was absolutely fantastic. James initially sold us our house and eight years later when it came time to move again we didn't hesitate to call James to sell it for us. His customer service skills were of the highest quality. I don't ever remember having to call him for an update - he was constantly keeping us up to date with progress of the sale of our house on a regular basis. He was easygoing, friendly, knowledgeable and very approachable. I would not hesitate to recommend him to anyone!
My husband and I were extremely happy with the service provided by the James Massey team. They achieved a higher price for us than quoted and done this in a very short time. Although we are located in Vic and the James Massey team is in Qld, and we were away on holiday for some of the time, the property was sold and settled within a 6 weeks of us putting it on the market. I can't thank them enough for the service they provided!! Highly recommend them to anyone considering selling property in Qld.
— Michael and Wendy Wilson
I found James and his colleague, Paula, to be committed to always go that little bit further to make my buying experience as painless as it was possible to be. I felt that I was able to pass some of my stress off to James and nothing was a problem to him. I feel that I have gained a friend. And I certainly wish him lots of luck with his future.
— Yvonne McBride
James is a really nice guy. I have known him for more than 4 years. I bought my first property from James and it met all our requests. Last year we decided to move to a bigger house and first person came to my mind is him because I believe he is the expert in Robina area. However he was not available that time but introduced his lovely team member Paula to me. She was great help, we found a nice house and she even helped me sold the old one at my expected price and we had the settlement at the same day which saved a lot money for me. It really nice to meet James and his lovely team. I will definitely recommend James to my friend who is looking for a good agent!
After using James to purchase a property some years ago in Robina and having a fantastic experience then, it was an easy decision to make contact and ask him to take a look at my investment property in Palm Beach. It was clear within minutes James knew the area, market, and how to best sell my particular property. It was the fact he instantly took all the stress away from my wife and I that made it yet again another 5 star experience, this was so important for us as we had a little one on the way, so really wanted a smooth sale! I shouldn't have been surprised when within a week my property had multiple offers (which James helped me through) and ended up a record sale for the area/street, and the block of units! As long as James is in the Real Estate game, I have no need or desire to look elsewhere when buying or selling.
James and his team were fantastic throughout the process of purchasing our home. James was always super helpful and accommodating and his calm and enthusiastic attitude made him great to deal with. We can't recommend James and his team enough!
Having dealt with James Massey as both vendor and property purchaser over the past 12 months I can highly recommend James and he's team, particularly Paula who was also instrumental in the sale of my residence within 6 days... where other properties in my area have been languishing for months without interest or offer... I find James to be extremely ethical and professional in he's approach to the selling of our property and I am extremely happy and impressed with how hard he work to achieve the best possible outcome.....