EMERGENCY CONTACT NUMBERS
Ambulance/ Fire/ Police (Critical) 000
Robina Police Station (07) 5656 9111
State Emergency Services 132 500
If you require SES Assistance during a flood or storm emergency, you can lodge your request one of 3 ways.
In the event of an emergency
Tenants are to contact the following providers, should they be un-contactable an alternate tradesperson / provider is to be contacted to attend.
Please note that should the tradesperson determine that the problem was not an emergency or the responsibility of the landlord all costs incurred are the tenants responsibility.
Tenants who lock themselves out or loose keys are to contact a locksmith and are responsible to pay all associated costs to gain entry and or replace keys.
Oceanside Plumbing: 1300 998 257
DCM Plumbing & Drainage: (07) 5576 5305
Thunderstruck Electrical: 0417 645 920
SPL: (07) 5576 5305
Advance Locksmiths 0421 080 660
ASAP Glass: (07) 5522 9020
What are emergency repairs
Payment for emergency repairs
If the tenant arranges for the emergency repairs, they must give a copy of the invoice and/or receipt to the property manager/owner who must reimburse the tenant or pay the invoice within seven days.
If the tenant has problems, or is likely to have problems about the emergency repairs, they can apply to the Tribunal for an order:
The property manager/owner can also apply to the Tribunal if they object to the emergency repairs or reimbursement.