Yolanda Anderson Senior Property Manager

What our clients say about Yolanda

Just days before Christmas my property (managed by Robina Realty) suffered a ceiling collapse in one of the bathrooms.  This event made one of the bathrooms unusable and would cause significant inconvenience to my tenants. During a traditionally bad time to obtain quotes and engage trades to repair the problem, Yolanda immediately got to work and organised everything in record time.  In a few short weeks the repairs were completed and at a very reasonable cost. This resulted in very limited inconvenience to the tenants. During repairs she kept myself and the tenants informed all through this unfortunate event.

I cannot praise Yolanda enough, not just for her stella performance in this case, but also everything she does in relation to the management of my property. It is the reason why I would never consider looking elsewhere for my property management services. On many occasions Yolanda goes above and beyond what is traditionally expected of a property manager and is an asset to your organisation.

I am happy for any part of this email to be used in any marketing material, and more than happy to be a referee for the continued great service and support Robina Realty provides.

Landlord

Dane

I would like to thank you for your assistance over the years. I’ve been really happy with how you have managed the property for me.

It has been easier for me with everything being managed by email etc, but I have been more than happy to rely on your advice and judgement on any issues that have come up.

Once again, a big thank you

Landlord

Lorraine & John

Rita and Yolanda have been so enthusiastic and professional, yet at the same time down to earth – their manner, communication and overall responsiveness are a breath of fresh air! We have felt from our first meeting/s that we are in the hands of two very genuine and passionate individuals, who really ‘know their stuff’!  Our property was rented out in quick smart time with two open homes over the first week and tenants signed up by the end of that week – we couldn’t be more satisfied with Rita and Yolanda, what a team, we know our property is in the right hands! Highly recommend!

Landlord

J Diamond

Hi Rita, a pleasure from the beginning! After meeting with several agencies on the search for a property manager we came across Rita at Robina Realty. From the beginning Rita was extremely helpful, she explained everything clearly and being first time landlords we were very appreciative. We had a strict timeline and Rita was able to schedule photos and have our advertisement live within 48hours. Within another 24 hours we had 21 groups through our property which resulted in 13 applications. This increased the price of our property and we have now secured tenants for $40 more a week than we advertised. Which we couldn’t be more thrilled about. Alongside Rita is Yolanda who has been equally fantastic, no request is to hard and she has organised our carpet cleaner as well as our water wise and smoke alarm checks for us, allowing me the time to pack and focus on other things. We couldn’t have asked for a smoother process and would happily recommend Robina realty for their property management services and we look forward to a long lasting relationship together.

Landlord

S. K.

Thank you Yolanda. We have been extremely happy with your service this past year and all your prompt replies. I would definitely recommend Robina Realty to anyone looking for a property manager. We really do appreciate the care you have taken in selecting the tenants as they were fantastic and really presented the house as if it was theirs during the marketing of the house, they went above and beyond which we feel contributed to the outstanding sale price we have achieved. A good property manager is worth their weight in gold I believe.

Sarah

As usual my report comes through clearly and in good shape. I really appreciate the way you manage the property. It is fabulous. Whenever I talk to people about property investment I say ‘the most important person you can have is a good agent’. Most just look at me. But I know it is so true. Thank you very much. Thanks so much.

Gayle

Hi Yolanda, I just realised I never thanked you for all the work you did for my property over the years. You were such a great managing agent. Your communication was exceptional and I always had total confidence in the way you handled my property and the tenants. hopefully we can grab a coffee at your office next time I’m home. All the best.

Sean

Yolanda’s passion is Property Management, with 20 years of looking after Landlords, the proof of her work is the tight and professional rental portfolio she runs.

Yolanda is diligent in ensuring her Landlord’s needs are being met at all times. With all her extensive career here on the Gold Coast, you can be sure that Yolanda is up to date with all the legislation requirements to successfully manager her portfolio and to assist all her clients.